Tollese H Bankett, MD

Tollese H Bankett, MD
PEDIATRIC HEALTHCARE AND ASSOCIATES 404 E CHARLES ST LA PLATA, MD 20646
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.75.244
July 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.202.205
May 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.43.234
May 01, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Bestmom1
February 16, 2012
Are you going to visit this provider again?
Sure
by Anonymous
February 16, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 31, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 02, 2011
I will definitely recommend them to people I know. Their equipment here is safe, well taken care of, and also kid friendly. My child always seem comfortable in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Terrilt
June 02, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was the waiting area spacious?
Yes
by Anonymous
April 25, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Rasheeda Gonzalez
April 21, 2011
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