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Michael K Kim, MD

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ENT

SCENT- Southern California Ear, Nose, and Throat

Los Alamitos, CA

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Long Beach, CA

SCENT- Southern California Ear, Nose, and Throat

Long Beach, CA

Jay Howard Goland, MD

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Michael K Kim, MD
(23 Reviews)
> Get Phone Number & Directions
3801 KATELLA AVE STE 414 414 LOS ALAMITOS, CA 90720
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.179.71
April 28, 2012
Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. I felt very rushed. They barely spent two minutes with me and almost completely ignored me.

To Whom It May Concern,
Dr. Michael Kim has a very poor attitude and was extremely rude to both my wife and myself. To start with, the waiting room was packed full to the point where people had to stand. I had a scheduled appointment twice and each time I had an hour wait before I was taken into the exam room. The first appointment after discussing my concerns, he recommended putting a scope in my throat to examine my vocal cords and the appointment was over. I came back two weeks later and I am handed a form that states that the Dr. explained to me that I am having a surgical procedure and that the complications could include rupture, bleeding etc. I stated to the girl that was checking me that nobody explained to me that this was a surgical procedure and what the complications are. I was told that they would put a tube in my nose to view my vocal cords, but that was it. I told her I’d sign the form anyways because I was still planning on going through with the procedure; however I wanted them to know that nobody had taken the time to explain it to me. Dr. Kim came into the room with a hostile attitude and asked if I knew why I was there. I explained I did, but nobody told me this was a surgical procedure with risks and that was why I brought it up. He didn’t hide his annoyance and the rest of the appointment he was visibly angry. After looking at my vocal cords he said everything is fine and was walking out the door when my wife and I stopped him by asking questions. Each time we asked a question, he was abrupt and trying to leave and I called him out on it. He then begrudgingly came in and sat down and was answered the questions with a very condescending attitude. He referred to my wife as ma’am, with a harsh tone of voice and told me the problem was all in my head. I could go on about how horrible this appointment was, but the end result is I would never see this guy again. I asked for a 2nd opinion and saw a Dr. that ran the test, explained that it wasn’t what I was worried about, but it was vocal dysphonia and treatable with speech therapy. The bottom line is that Dr. Michael Kim has horrible people skills and overbooks his days which leads to him not have the patients he should have when dealing with people. It would be a benefit for Alamitos IPA to not force people to use Dr. Kim and provide members with other options.
by Aaron xxx.xxx.93.7
March 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 22, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
February 17, 2012
Great and caring doctor... Was right on time... Friendly staff... Direct and to the point... Highly recommend and have recommended him to two neighbors who have same opinion after meeting with him
by Paul Liles
January 30, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I definitely liked how many treatment options I was presented with here. They didn't recommend surgery too quickly and really wanted to try other treatments first. I was glad that they were located in a safe neighborhood.

I have been to ENTs my entire life and haven't had many good ones, dr Kim is the only dr I can find who knows what he us doing, he is very nice, but with any good dr has a ton of patients, as well as patience! I dont dread going to see him, last time I was there he has been sharing the office with another place, (dermatologist?) and the lobby was very nice and quite relaxing. He is quick in appointments but gives you the time needed and will tell you quickly if he can/cannot help you. Also he gives many options and will work with you.
by Keightlin
October 04, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
October 03, 2011
Won't be going back to Dr. Kim. Both of my appointments lasted for a total of 10 minutes. Was he in a hurry? I can only assume so. The people at the front demanded I get my CT scans done, picked up, and brought to him for the appointments (as I had 2 different scans done). Funny thing was that he didn't even look at them and just read the results from my GP. Talk about frustrating.

At the end of my second 4 and 1/2 minute appointment, he said flat out that he couldn't help me, but when I got home, the results from my second scan clearly stated my problem on the second page. It was like he only read the first line of the results.

I'll be seeing another ENT who actually cares about me and my diagnosis. Dr. Kim can piss off.
by Chaz
September 21, 2011
They tell you to come 15 minutes early to fill out paperwork. Which would be 1:45pm. I arrived at 1:45pm for a 2pm appt just to find their door locked because they were out to lunch until 2pm!

They also book 3 people for one appt time. 3 of us were waiting for a 2pm appt with the same dr.

The staff are a bunch of idiots, not only because of the above complaint but she kept us waiting another 5 minutes before handing us the paperwork we needed to fill out! They rarely return your calls either.
by Victorian Lady
August 07, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 18, 2011
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Map and Directions
3801 KATELLA AVE STE 414 414, LOS ALAMITOS, CA 90720