Jong C Yoon, MD

Jong C Yoon, MD
82 THOMAS JOHNSON CT FREDERICK, MD 21702
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The office was very easy to locate. I didn't have any trouble finding it at all. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Tessa
February 13, 2012
Did this provider rush your appointment?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
by Anonymous
January 10, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 15, 2011
The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Doris
October 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
October 11, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. He is a great surgeon and I the best bedside manner of any surgeon I've seen!!
by Jillian
September 09, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
September 02, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
August 29, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 18, 2011
Would you recommend this provider to others?
I Already Have
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
June 28, 2011
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