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Stephen Epstein, MD

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Stephen Epstein, MD
(52 Reviews)
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9715 MEDICAL CENTER DR STE 528 ROCKVILLE, MD 20850
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
We had very positive experiences with Dr. Epstein and his office staff. They are friendly and efficient. We've never had a long wait. There is a nice fish aquarium in the office that my son loves to watch! Dr. Epstein was very considerate of my wishes to try alternatives rather than have tubes inserted into my sons ears. I recommend him highly!
by VPro
September 09, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 01, 2011
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider use excessive foul language?
No
by Anonymous
August 05, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
July 19, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 16, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
July 04, 2011
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous
June 28, 2011
Dr. Epstein is caring and competent. He is very good with children and he has taken good care of my toddler, through his ear surgery and follow-up. I am pleased with the level of care, and Dr. Epstein's willingness to be available any time my child gets sick, even at night and on the weekends.

He is a very good doctor and I highly recommend him.
by es
June 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 14, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 14, 2011
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Map and Directions
9715 MEDICAL CENTER DR STE 528, ROCKVILLE, MD 20850