Mauro L Ruffy, MD

Mauro L Ruffy, MD
378 OCEAN PKWY BROOKLYN, NY 11218
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Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
February 01, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
January 25, 2012
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 04, 2012
Was this ENT Otolaryngologist friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
December 27, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by mnl
December 19, 2011
Did this provider use excessive foul language?
No
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this ENT otolaryngologist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 07, 2011
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 17, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
October 06, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
August 15, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 10, 2011
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