Helion W Cruz, MD

Helion W Cruz, MD
353 NEW SHACKLE ISLAND RD HENDERSONVILLE, TN 37075
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.163.82
March 27, 2012
Was this neurologist friendly?
Polite Enough
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 23, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 11, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider use current and safe equipment?
Yes
by Anonymous
January 09, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It is obvious that their office is cleaned regularly. It was fantastic. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by michelle
December 05, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did they follow up with you after your appointment?
No, but they said they were going to!
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
November 25, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this provider's office?
Not really
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 03, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 28, 2011
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