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Donald M McCarren, DO

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Donald M McCarren, DO
Neurologic Health Associates, P.C.
(36 Reviews)
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555 2ND AVE STE C-850 COLLEGEVILLE, PA 19426
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.67.145
March 23, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too cold?
No, it was fine
by Anonymous
February 09, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 08, 2012
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Heather
January 26, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 09, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this neurologist answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 29, 2011
Does this provider use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
December 21, 2011
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 12, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 06, 2011
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Gina
November 05, 2011
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Map and Directions
555 2ND AVE STE C-850, COLLEGEVILLE, PA 19426