Shaun P Grady, MD

Shaun P Grady, MD
147 W SIERRA MADRE BLVD SIERRA MADRE, CA 91024
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
by Anonymous
October 06, 2011
I felt very safe in their care. I definitely trust them. I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.
by mmcac
September 13, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 17, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 16, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 09, 2011
I waited probably the average time to receive my test results. I wouldn't say they were prompt in notifying me. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They put in the extra effort to make me feel valued and important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Tracy K
March 07, 2011
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