They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.However, his CRNP was rude and downright ruthless. I was in need of major surgury and she was not sympathetic at all to my pain or the fact that I was very upset over the pain.As, too Dr Sullivan he was very kind, answered all of my questions and was very knowledgeable.