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Alicia Odum, MD

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Alicia Odum, MD
(26 Reviews)
> Get Phone Number & Directions
15005 Shady Grove Rd Suite 130 Rockville, MD 20850
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 29, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 28, 2011
The staff/nurse is outrageously uncoordinated with Behram. I tried to make an appointment but I was turned down because the nurse said I had to get an ultrasound...this just did not make any sense because I gave them a copy of an ultrasound performed 3 weeks at a hospital prior this in his office. The nurse did not want to hear anymore of what I had to say. I did not want to argue back because I was terribly ill at the time nor did I have the strength. Now, I am under the care of an OBGYN at Hopkins with successful results. Please read my review seriously. Outrageous billings !!!!
by Never Again At Steve Behram
April 05, 2011
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 29, 2011
Did this provider have reasonable prices?
Yes
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
March 22, 2011
The front desk/reception employees have the worst possible service. They are rude and I had never had a good experience dealing with the people at the front.

When you call to set up an appointment, they put you on hold forever and always have a bad attitude. Recently, I called asking for a refill for a BCP and the next available appointment was in 3 weeks. I was going to be out of BCP by 2 weeks so I ask for a 1 month supply in the mean time. I was told you can't and too bad since it was my fault for not making the appointment earlier. I’ve been taking these pills for over 3 years.

I was never told that I needed to make a new appointment to get a refill in the first place. They later sorted it out and give me a one month supply before my appoitment. However if I had not said anything I was going to be out for a least a week. Most doctors would give you at least a one month sample if you run out before your next appointment. Needless to say, I won’t be going back to this office ever or pick another doctor that use this office with the kind of staff up front.
by AnnT
July 15, 2008
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Map and Directions
15005 Shady Grove Rd Suite 130, Rockville, MD 20850