Debora V Whitehurst-Brown, MD

Debora V Whitehurst-Brown, MD
4175 N HANSON CT STE 304 BOWIE, MD 20716
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Dr. Carol Shelton
July 14, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
No, I always have to remind them
Did you experience unnecessary pain during your visit?
No
Did this OBGYN fully explain your treatment's risks and benefits?
They explained, but not fully
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 23, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
June 17, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Socorro
May 31, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 11, 2011
Would you recommend this provider to others?
I Already Have
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 04, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Fairly Easy
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this OBGYN treat you with respect?
Yes
by Anonymous
March 16, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this OBGYN pressure you to use certain birth controls or medications?
No
Was this provider friendly?
Very! The most welcoming office I've visited!
Was the waiting area spacious?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 16, 2011
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