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Luan O'Connor, DO

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UH Avon Primary Care

Avon, OH

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OhioHealth Physician Group Primary Care

Ashland, OH

OhioHealth Physician Group Primary Care

Ashland, OH
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Luan O'Connor, DO
O'Connor's Walk-IN Medical
(49 Reviews)
> Get Phone Number & Directions
111 W REAGAN PKWY MEDINA, OH 44256
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Very rude...both doctor and the staff. Condescending. Long wait for
demeaning purpose. (To check that I wasn't a drug abuser by calling some system to check on me). I mentioned on my form I was holistically oriented. I waited over two hours with only two folks in the office when I arrived.
That brought out the snootiness. Also that I was a Medicare patient....
not enough money for them.
Was urged to get gall bladder surgery based on the mention I'd had acid reflux. NO test, no exam, just "have surgery."
When I arrived, was turned away because my insurance was "no good."
Anthem/Blue Cross. It was in my book. I called Blue Cross and was given the proper codes and refused to be turned away. I would never ever go back. Watch out if you're over 65, holistic, and have a brain in your head.
by Cayce Friend xxx.xxx.99.90
October 16, 2013
Are you going to visit this provider again?
Not if my life depended on it
Was this general practitioner's staff friendly?
No, they were rude
by Anonymous xxx.xxx.175.87
September 22, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.167.182
August 28, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Chuck Garnes xxx.xxx.87.6
August 13, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the waiting room chairs comfortable at this general practitioner's office?
They were average
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.251.206
May 04, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.40.121
April 11, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
Yes, extremely spacious
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Audrey xxx.xxx.16.220
January 31, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.243.196
January 09, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider remember you by name?
Sometimes, but not always
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.31.226
October 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by sandra maruna xxx.xxx.1.26
August 02, 2012
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Map and Directions
111 W REAGAN PKWY, MEDINA, OH 44256