Shashi Lall, MD

Shashi Lall, MD
Orchard Ridge Medical Park 725 ORCHARD PARK RD STE A WEST SENECA, NY 14224
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes
by Jill xxx.xxx.77.200
October 04, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.244
September 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.251.193
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.157.73
July 18, 2012
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They always take the time to listen to me. I know they really care about me and what I have to say. I got an appointment quickly. I've never had to wait too long.
by Sal
September 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the waiting area spacious?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 30, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
May 23, 2011
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by dianne
April 23, 2011
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