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Kenneth Bernal, DO

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Kenneth Bernal, DO
Lake Pointe Medical Partners at Rockwall
(16 Reviews)
> Get Phone Number & Directions
3090 N. Goliad St. 102 Rockwall, TX 75087
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 30, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 14, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
August 10, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Did this family doctor answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 14, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
April 30, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
April 14, 2011
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Map and Directions
3090 N. Goliad St. 102, Rockwall, TX 75087