Albert H Francis Jr, MD

Albert H Francis Jr, MD
2104 EXECUTIVE DR HAMPTON, VA 23666
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this family doctor use current and safe equipment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
August 06, 2011
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
June 29, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They always make an extra effort to be polite and courteous. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Beth
June 27, 2011
They've never been late for my and so far only appointment. They always made sure that I wasn't in any pain. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Visitor
June 27, 2011
Would you recommend this family doctor to others?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you recommend this provider to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 22, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
June 14, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider remember you by name?
No, I always have to remind them
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
June 02, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
May 17, 2011
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
April 11, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Their prices were very fair. The level of care you get for the price is outstanding.
by Tina Mills
April 11, 2011
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