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Carol E Mattes, MD

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Carol E Mattes, MD
(24 Reviews)
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7898 FAIR RIDGE DR STE 270 FAIRFAX, VA 22033
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Dr. Mattes spends more time listening to my issues than my prior PCP. Generally, easy to schedule an appointment. She provides clear and frank advise.
by Eric W. xxx.xxx.184.126
May 01, 2012
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 24, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Everyone in my community knows that they are the absolute best in the field. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Trish
December 27, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Yes
by Anonymous
September 27, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 26, 2011
Does this provider have helpful information available online?
Yes
Did this family doctor answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
No
by Anonymous
September 21, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
August 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
July 15, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 29, 2011
Was this family doctor friendly?
Extremely Friendly
by Anonymous
June 13, 2011
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Map and Directions
7898 FAIR RIDGE DR STE 270, FAIRFAX, VA 22033