Rhonda L Carlson, MD

Rhonda L Carlson, MD
10 Landing Circle, Suite 3 CHICO, CA 95973
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Stephanie
February 24, 2012
Did you feel safe in this provider's care?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
December 21, 2011
Did they follow up with you after your appointment?
Yes.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 09, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by alias
September 22, 2011
Would you recommend this family doctor to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 07, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
July 19, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
July 11, 2011
They always made sure that I wasn't in any pain. Every time I've called and left a message, I've never heard back. It's extremely annoying. It is obvious that their office is cleaned regularly. It was fantastic.
by happy patient
May 16, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
May 03, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 25, 2011
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