John C Koumas, DO

John C Koumas, DO
767 S SUNSET AVE STE 4 WEST COVINA, CA 91790
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
November 18, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider answer all of your questions?
Some were answered
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 02, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 30, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Would you recommend this family doctor to others?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 01, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Annye
May 03, 2011
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