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Victor Reyes, MD

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Victor Reyes, MD
(29 Reviews)
> Get Phone Number & Directions
7345 MED CTR DR 600 WEST HILLS, CA 91307
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider promptly return your phone calls?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
August 16, 2011
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
August 06, 2011
Was this provider late to your appointments?
No, they were on time
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
May 27, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 18, 2011
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
March 29, 2011
Well i feel like im suffering and have been for months due to DR Reyes not wanting to send me to a specialist. its been months with the same condition and its putting me through alot of stress physically and mentally at work. I am leaving his care because i feel he has neglected my well being and doesnt care about my symptoms. a person knows their body more than a Dr can guess a diagnosis. I say my heart hurts he gives me nasl drops WTH ???
by victim of hmo
March 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
If I need to, I'll return
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 25, 2011
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 25, 2011
When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. One thing that's been so annoying about Victor Reyes, MD, is that they always end up postponing my appointments. I'm usually not even notified that they're going to postpone it until less than an hour before my scheduled appointment. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They don't really take that extra step to make me feel special. I'm just another client to them. Every time I've called and left a message, I've never heard back. It's extremely annoying.
by patient
March 09, 2011
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Map and Directions
7345 MED CTR DR 600, WEST HILLS, CA 91307