Sherie Carnegie, DO

Sherie Carnegie, DO
8142 Firestone Blvd Downey, CA 90241
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this family doctor use current and safe equipment?
Fairly current
by Anonymous
February 22, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
February 16, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 25, 2012
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 11, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 21, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 10, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 29, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
September 19, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this family doctor's staff friendly?
Friendly Enough
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
September 06, 2011
I tried to be seen by Dr. Carnegie and now after my attempt to be seen I have chosen to search for a different provider. My rating right now is ONLY BASED OFF THE OFFICE STAFF. I called multiple times at different times of days on multiple days trying to make an appointment and no one would answer the phone. I finally was able to REACH THE RECEPTIONIST and scheduled the earliest available appointment which was 3-4 weeks away. Looking forward to this appointment I did everything in my power to arrive to this appointment at my scheduled time with work arrangements. I called while driving to the office for directions and to state I was running a few minutes late and again NO ONE ANSWERS THE PHONE. I continued to call over and over again and when i find the office, thinking either the office is closed for lunch and there has been an error, or it is really busy in the office. The phone is still ringing in my ear when i enter the office to see the RECEPTIONIST with NO patients she is working with, ignoring the phone that was ringing. I hang up and tell the receptionist that I had arrived and she tells me with a RUDE attitude (I'm a nice person by the way...i did not start the conversation with a rude attitude to her) that my appointment was the previous day and even if it was the same day that I was late and wont be seen and that the next available appointment was not available for at least 1 month. (that would be 2 months of waiting when it appears that they scheduled my appointment INCORRECTLY). I work in a medical office and I most definitely have to say that this person is RUINING Dr. Carnegie's practice. I write this in hopes that Dr. Carnegie reads it and is aware that her staff's behavior.
by bb
August 31, 2011
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