Directory > Providers > Doctor > Family Doctor > NV > Henderson > Joseph W Johnson, MD > Reviews

Joseph W Johnson, MD

Nearby

Family Doctors

DHMGN - Pavilion Primary Care Clinic

Henderson, NV

Dignity Health of Nevada

Henderson, NV

Julienne M Go, APRN

Henderson, NV

DHMGN - Pavilion Primary Care Clinic

Henderson, NV
Get Featured on Wellness.com > Learn More
Joseph W Johnson, MD
(96 Reviews)
> Get Phone Number & Directions
106 LAKE MEAD DR STE 104 HENDERSON, NV 89015
Add a Review

Consumer Feedback

(96 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 15, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 13, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this family doctor to others?
Yes
by Anonymous
February 01, 2012
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence.
by CC
January 31, 2012
I have been a patient of Dr. Johnson's for several years along with my husband and children. Recently when my husband called to refill his medication he was told it would take about a day and if there were any problems they would call him. The following day my husband still had not recieved a refill. He called the office and they stated Dr. Johnson had not got to it yet. Several days passed and my husband made several more calls, the receptionist was annoyed at his calls and stated she still didn't know why it wasn't filled. After 7 days, 5 with no medication, my husband called and asked why it was taking so long and asked what he needed to do-make an appointment, pay a bill. The receptionist stated she would call him back. Finally, after 7days, mulitiple phone calls, and a man in need of his medication, he was told that the family should have recieved a letter stating we were no longer patients due to an outstanding bill. We never recieved the letter, but our issue is about the conduct and ethical procedures of the office. The office could have informed us 7 days prior as my husband was in need of his medication. The office was rude and appeared uncomfortable handeling the situation as the receptionist could not answer easy questions. Also, if a letter was mailed to us the office should have had the letter visable in the file and addressed the issue at the time of the call. This is an unfortunate experience for our family as we have endured office mistakes, rescheduled appointments due to Dr. Johnson attending to celebrities in town, and billing issues throughout the years but stayed for conveniece.
We have notified our insurance and will do what we can to spread the word that while Dr. Johnson might be an average doctor, the service, office ettiquette, and standards of care are not in place. In the end Dr. Johnson did us a favor, now we have a reason to find a family practice office that can match the standard of care they are charging with the services they provide.
by Lindy
January 24, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this family doctor use current and safe equipment?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 23, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 23, 2012
Does this family doctor use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 20, 2012
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to relax during your appointment?
Yes
by Anonymous
January 16, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 06, 2012
Add a Review
Map and Directions
106 LAKE MEAD DR STE 104, HENDERSON, NV 89015