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Hazem Shehata, MD

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Hazem Shehata, MD
(32 Reviews)
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2450 S 4TH AVE STE 520 YUMA, AZ 85364
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
He is a good Doctor takes his time to answer all your questions but they are alway at least 1hour behind. I personaly will not be going back not because the waiting period but because he charges 75 dollors for medical records which I think is ridiculous 5 or 10 dollors I can understand but 75 really not only that he will not give my medical records to my insurance company unless they pay as well, when insurance companys ( at least blue cross blue shield) has a policy that states they are not to pay for medical records...
by Feed up
August 24, 2011
I did experience some pain that I felt could have been avoided, but it wasn't too bad. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me.
by Stephanie
August 09, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
June 21, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by p$
June 13, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They never left me for an extended period of time and I never felt ignored. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by maria
May 18, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They have really great customer service here. They always put their customers first, regardless of the situation. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Kathleen
May 05, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 22, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 22, 2011
Was the waiting area spacious?
No, multiple people had to stand
Was this provider's office clean?
It was satisfactory
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider have bad breath?
No I've never had any complaints
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
April 12, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Their prices were very fair. The level of care you get for the price is outstanding. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Their equipment was very advanced and sophisticated. I was very impressed.
by mark
March 20, 2011
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Map and Directions
2450 S 4TH AVE STE 520, YUMA, AZ 85364