Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider remember you by name?
Sometimes, but not always
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider's staff seem to respect him/her?
Kind of, but not very much