Allen M Germaine, MD

Allen M Germaine, MD
2345 E SOUTHERN AVE STE 101 MESA, AZ 85204
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this provider's staff friendly?
Yes
by Anonymous
October 05, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was confident that they were using the latest treatment methods. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by j hamby
August 25, 2011
Their office was clean enough, nothing special though. They have really great customer service here. They always put their customers first, regardless of the situation. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored.
by Anthony
August 23, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 23, 2011
Would you recommend this family doctor to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 17, 2011
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Was this family doctor's staff friendly?
Yes
by Anonymous
August 10, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider treat their staff well?
Kind of, but not very well
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 13, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Would you recommend this provider to others?
Yes
by Anonymous
July 11, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 20, 2011
Does this family doctor use current and safe equipment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 03, 2011
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