David J Randell, DO

David J Randell, DO
35 WINDMILL CIR ABILENE, TX 79606
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They have a very good professional reputation. I know that I'm under the care of an expert. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by twinkers
June 08, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 16, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
May 06, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider answer all of your questions?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
May 05, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 04, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
April 22, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They were late a few times to my appointments. I wish they had made more of an effort to be on time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Lori
April 21, 2011
Was it easy to make an appointment with this provider?
No, it took a while
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 19, 2011
Dr David Randell is one of the best doctors I've ever been to or worked with, he is very professional. He cares about his patients and will do anything he can to help get one of them well. I've been a patient of his for over 20 yrs. Wish all doctors were this good.
by jruddell1947
November 09, 2010
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