Does this provider give unbiased advice?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would