Jacqueline Angerstein, DO

Jacqueline Angerstein, DO
Dr. Jacque Angerstein, D.O. 3530 BEE CAVES RD STE 110 110 WEST LAKE HILLS, TX 78746
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 15, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 14, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. The staff was warm and welcoming, which I appreciated. They are very friendly there. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by kate
November 17, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
November 14, 2011
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 07, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 13, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. Dr. Angerstein is efficient, intelligent, assesses and diagnoses quickly and adequately. She seems to understand a myriad of medical issues and disorders, so I haven't had to go to 5 different providers for different issues. I highly recommend her.
by Lara
October 05, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 26, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 22, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude.
by jean
August 09, 2011
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