They always take the time to listen to me. I know they really care about me and what I have to say. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
I am going to refer everyone I know here. I absolutely love this place. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The office was easy enough to find. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
I have followed Dr. Chapman from his Woodlands practice. He and his staff are and have been very helpful and genuinely interested in their patients. Dr. Chapman is young but has empathy with the older generation and is very attentive to his patients and their health problems. He listens!