Bennie D Embry, DO

Bennie D Embry, DO
801 W MAIN ST GUN BARREL CITY, TX 75156
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider use excessive foul language?
No
Would you recommend this family doctor to others?
If I Had To
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
November 14, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 12, 2011
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Jessica
September 22, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 16, 2011
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
July 07, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this family doctor use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 06, 2011
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was the waiting area spacious?
Yes
by Anonymous
June 20, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 17, 2011
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