Denise R Hooks-Anderson, MD

Denise R Hooks-Anderson, MD
Wellness Healthcare Associates 1031 Bellevue Avenue Suite 201 SAINT LOUIS, MO 63117
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this family doctor use current and safe equipment?
Yes
by Anonymous
May 05, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 04, 2011
I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They made the extra effort to make sure every question and concern I had was addressed.
by patient
May 03, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 18, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Roland
March 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 10, 2011
They always made sure that I wasn't in any pain. They paid close attention to me and all of my questions were answered. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by ACC
March 07, 2011
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