Glenn Taylor, MD

Glenn Taylor, MD
47601 GRAND RIVER AVE STE A207 NOVI, MI 48374
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.67.180
April 02, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this family doctor's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 08, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this family doctor use current and safe equipment?
Yes
by Anonymous
December 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 04, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
October 30, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 08, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 26, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
August 24, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 29, 2011
Was this provider's office clean?
No, I didn't feel comfortable at all
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider friendly?
I didn't feel very welcome
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
April 12, 2011
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