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Kettering Health Medical Group Primary Care - Centerville Health Center

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Kettering Health Medical Group Primary Care - Centerville Health Center
Kettering Health Medical Group Primary Care - Centerville Health Center
(7 Reviews)
Office

(937) 436-3117

 Fax (937) 436-0730 1023 S. Main St. Suite 200 Centerville, OH 45458

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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem knowledgeable and competent?
Yes
by Anonymous xxx.xxx.18.207
October 28, 2014
I have been going to Dr. Luna for 6 years. I have never failed to get in when I needed to be seen the same day. I never feel rushed or feel like he is in a hurry. He asks questions and gives explanations. I would recommend him.
by Alias xxx.xxx.126.95
May 16, 2014
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.140.55
September 17, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.1.161
November 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.126.3
September 07, 2012
Their staff was rude and incompetent. They need to fire their staff and hire competent ones. It appeared that they didn't care nor appreciate the business from their patients. The girl working at the front desk was busy bitching to her coworkers about her morning sickness and what she was craving for while there were several elderly patients lining up in front of her waiting to check in. She didn't attempt to check them in until she was done with her conversation. The staff was very poor with returning phone calls in timely manner. You can forget about them calling you if you are waiting for test results. After three or four phone calls later, the PA returned the call with the results. However, the PA was not able to explain the results nor answer questions. She stated that if you need to understand your results you are to make another office visit to get your questions answered by the doctor. I would NOT RECOMMEND this office due to the incompetency of their staff.
by Anonymous xxx.xxx.231.8
September 07, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this family doctor's staff friendly?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 08, 2011
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Map and Directions
1023 S. Main St. Suite 200, Centerville, OH 45458
Website https://ketteringhealth.org/locations/kettering-health-medical-group-primary-care-khmgpc1005/
Primary Specialty

Hospital

Practice Kettering Health Medical Group Primary Care - Centerville Health Center
Business Hours
Monday:7:00 AM - 5:00 PM
Tuesday:7:00 AM - 5:00 PM
Wednesday:7:00 AM - 5:00 PM
Thursday:7:00 AM - 5:00 PM
Friday:7:00 AM - 4:00 PM
Saturday:Closed
Sunday:Closed