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Mary M Findley, MD

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Mary M Findley, MD
(21 Reviews)
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2353 ALEXANDRIA DR STE 280 LEXINGTON, KY 40504
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Love the doctor, Can't stand the Front office. They are negative, know-it-alls with attitudes. I have been waiting since last Spring for a call back regarding knee pain. I have since found an Orthopedic Specialist who has taken care of the problem.
by Mrs. Boyle
February 06, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 04, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 05, 2011
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 02, 2011
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
November 21, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 11, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
September 06, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I don't know of anywhere else that would've taken better care of me. I had a great experience. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was easy to get the appointment time that worked for my schedule.
by Shelby Horn
August 15, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 18, 2011
I love that they never cancel their appointments last minute here. I can always count on them to be there for me. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. I was confident that they were using the latest treatment methods. The doctor is great...the office, not so great.
by Mrs. Boyle
May 04, 2011
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Map and Directions
2353 ALEXANDRIA DR STE 280, LEXINGTON, KY 40504