James E Wheeler, MD

James E Wheeler, MD
10216 TAYLORSVILLE RD STE 400 LOUISVILLE, KY 40299
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
February 15, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 29, 2011
It was easy to get the appointment time that worked for my schedule. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I wouldn't think twice about sending my friends and family here. They are very good at what they do. They were absolutely amazing and make others in the same field look like beginners. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by tonya white
October 03, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider always put the customer first?
Yes, they always put customers first
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 21, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 08, 2011
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 01, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 20, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I got an appointment quickly. I've never had to wait too long. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by John H.
March 17, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 09, 2011
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