Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider answer all of your questions?
Some were answered
Was this provider's office too cold?
Yes, I was starting to get numb
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty