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Katherine W Jones, MD

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Katherine W Jones, MD
(60 Reviews)
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2620 N MOUNT JULIET RD MOUNT JULIET, TN 37122
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. She always did everything she could to help me and she will always be our family's doctor.
by Melissa Wojcik
August 01, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 07, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 13, 2011
Would you recommend this provider to others?
I Already Have
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 07, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
May 18, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Danielle
May 17, 2011
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I will definitely recommend them to people I know.
by debi
May 17, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 13, 2011
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Map and Directions
2620 N MOUNT JULIET RD, MOUNT JULIET, TN 37122