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Agnes E Ubani, MD

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Agnes E Ubani, MD
(60 Reviews)
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11434 N 53rd Street TAMPA, FL 33617
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
January 27, 2012
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
No, but I can always find a seat
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 27, 2012
I just love Dr Ubani. She is very patient, I consider myself to be a hypochondriac, so I am always at the drs office, she does all necessary tests, asks questions. I really honestly can't complain about her or her nurse practitioner. My only issue is front office, and I am not even sure this is entirely their fault. I MUST call several times before I get someone on the phone. I kid you not, I have sometimes invested at least an hour in one day trying to reach some, their lines are always busy, and when you finally get someone they place you on hold for at least 5-10 minutes at a time. That drives me nuts, So I don't know if the doctor needs to add more phone lines, or what solutions are possible, I have complained before. The establishment is very clean and orderly, they have a pharmacy in the building as well, where you can fill prescriptions before you leave; thats VERY convenient. The staff is friendly and polite when you finally get to speak with one over the phone, and even nicer in person. Thats my two cents.
by Jessica
January 16, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 16, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 02, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
December 28, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by rob riches
December 28, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Shawn
December 19, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 15, 2011
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Map and Directions
11434 N 53rd Street, TAMPA, FL 33617