Bonnie W Catalano, DO

Bonnie W Catalano, DO
5450 KNOLL NORTH DR STE 120 COLUMBIA, MD 21045
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.5.95
April 20, 2012
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by gpldy1
December 21, 2011
Does this provider have helpful information available online?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 17, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider give unbiased advice?
Yes
Does this family doctor use current and safe equipment?
Yes
by Anonymous
October 10, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 26, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 24, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by shock
July 19, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 29, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They paid close attention to me and all of my questions were answered.
by Joe Schmoe
June 27, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
Yes
Would you recommend this family doctor to others?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
June 02, 2011
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