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Matthew C Haley, DO

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Matthew C Haley, DO
(30 Reviews)
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10 Dundaff St CARBONDALE, PA 18407
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's staff friendly?
No, they were rude
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider use excessive foul language?
No
Did this family doctor answer all of your questions?
No, I left confused and frustrated
by Anonymous
September 12, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. This provider has very little helpful information available online, and what they do have is hard to find. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Everyone in my community knows that they are the absolute best in the field.
by lorie
September 06, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
by Anonymous
August 29, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
August 12, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 09, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. I don't know of anywhere else that would've taken better care of me. I had a great experience. They always take the time to listen to me. I know they really care about me and what I have to say. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by melinda lewis
June 05, 2011
Do NOT trust this doctor! He is a fraud! I went in for a workman's comp claim. I gave them all 2 pages to fill out for the Department of Labor and explained exactly what to do.... Well, they did that all right, along with charging my insurance company (which is illegal) and charging me as well!!!! I guess it is not good enough to try and screw over the Federal Government but they want to screw over their patience as well!!! The only positive thing I have to say is that the office is easy to get to and the admin girls are wonderful to talk with. But if they have done this to me then they have surely done it to others! I will never trust my insurance or my life with scammers!!!!!
by Escaped with my life but not my money
March 24, 2011
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 10, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 10, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Jacob Loch
February 24, 2011
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Map and Directions
10 Dundaff St, CARBONDALE, PA 18407