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Frank P Matrone, DO

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Frank P Matrone, DO
(15 Reviews)
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2428 WALBERT AVE ALLENTOWN, PA 18104
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They gave about the same level of care as others I have been to for the same problem. They seem to genuinely want to help me with anything I need. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They have very good customer service here. They made me feel special. On my first visit, I didn't like having to fill out lots of forms with unnecessary and redundant questions.
by murman788
October 04, 2011
Was this provider's staff friendly?
Yes
by Anonymous
September 28, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. When comparing them to others I have visited for the same condition, they are among the best I have seen. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Maggie
September 22, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
June 06, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider give unbiased advice?
Yes
by Anonymous
May 29, 2011
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Map and Directions
2428 WALBERT AVE, ALLENTOWN, PA 18104