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Lisa H Medina, MD

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Lisa H Medina, MD
(20 Reviews)
> Get Phone Number & Directions
1111 6TH ST WHITEHALL, PA 18052
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this family doctor use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 18, 2011
Were you able to relax during your appointment?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
September 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
August 16, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 11, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by C Escoto
July 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 13, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 11, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by C Escoto
March 14, 2011
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Map and Directions
1111 6TH ST, WHITEHALL, PA 18052