Erika H Connor, MD

Erika H Connor, MD
111 MAIN ST RANDOLPH, NY 14772
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
July 19, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 01, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 30, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The office was very easy to locate. I didn't have any trouble finding it at all. I wasn't worried about their equipment. It was safe and well taken care of. They never left me for an extended period of time and I never felt ignored. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Cassidy
April 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this family doctor friendly?
Friendly Enough
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 11, 2011
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
March 28, 2011
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this family doctor's office?
Not really
by Anonymous
March 10, 2011
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