There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The office was very easy to locate. I didn't have any trouble finding it at all. They always made sure that I wasn't in any pain. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.