Tennille Richards-Dyson, L.Ac.

Tennille Richards-Dyson, L.Ac.
LIV Acupuncture #37 S. Main St. Pittsford, NY 14534
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Tennille is delightful!!! She is extremely knowledgeable and immediately put me at ease. I would recommend her to anyone! And here's the generic stuff from the survey....They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their clients' safety is their top priority, and they make sure they always use sterilized, pre-packaged needles. I've been to some other places that didn't use pre-packaged needles, and I will never go back. I appreciate them making my safety their primary concern. Right off the bat I noticed that the clinic smells fantastic inside. They must clean or sanitize all the time or have some great fragrance. I was worried that the acupuncturist was going to wear an obnoxious fragrance, because I've dealt with that at other places, but they didn't even wear anything. It was fantastic to be able to breathe freely the entire time.
by Anonymous
November 05, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 19, 2011
Was it easy to make an appointment with this acupuncturist?
Yes
Does this acupuncturist treat their staff well?
Yes
Are you going to visit this acupuncturist again?
Without a doubt!
by Anonymous
August 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this acupuncturist late to your appointment?
I didn't have to wait at all
by Anonymous
July 13, 2011
Their prices were very fair. The level of care you get for the price is outstanding. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. This office really took a lot of time and effort to make sure that there was no noise and that the environment was soothing. I will definitely be back, the ambiance couldn't have been better! I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Anonymous
July 01, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you recommend this provider to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 28, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Everyone in my community knows that they are the absolute best in the field. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The entire appointment was so relaxing, which shocked me! I wasn't pressured into buying anything, we didn't even talk about money! Other acupuncturists should learn from them!
by Anonymous
May 06, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to get answers to simple questions from this acupuncturist without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this acupuncturist argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 01, 2011
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