Cary S Labbe, OD

Cary S Labbe, OD
1100 SE 1ST ST STE A MINERAL WELLS, TX 76067
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this optometrist to others?
I Already Have
by Anonymous
February 13, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 06, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 12, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
November 14, 2011
It is obvious that their office is cleaned regularly. It was fantastic. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The one thing I love about them is that they always help me out when I need my glasses repaired or adjusted. They always fix my glasses pretty quickly, so I never have to worry about being without them.
by Anonymous
September 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 23, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
August 02, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 14, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
July 12, 2011
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