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Christine Shrack, OD

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Overland Park, KS
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Christine Shrack, OD
(13 Reviews)
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5520 COLLEGE BLVD STE 201 OVERLAND PARK, KS 66211
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I had my cataract surgery in 2003, and check-ups since then. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions. It was great to be able to talk to such a skilled staff. When comparing them to others, they are among the best I have seen. It is obvious that their office is cleaned regularly. It was fantastic. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I always have the best experience every time I have an appointment here. Although I have not had anything to complain about, I have noticed that they strongly adhere to the customer is always right policy.
by Anonymous
September 03, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 04, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 31, 2011
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Map and Directions
5520 COLLEGE BLVD STE 201, OVERLAND PARK, KS 66211