Duane Schrock, OD

Duane Schrock, OD
420 EASTERN SHORE SHOPPING CTR FAIRHOPE, AL 36532
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Sometimes, but not always
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.11.119
November 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.44
September 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.53.55
August 08, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have helpful information available online?
Yes
by Anonymous
December 30, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 23, 2011
It was easy to get the appointment time that worked for my schedule. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Anonymous
November 11, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
September 23, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
September 23, 2011
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
Sure
by Anonymous
July 24, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 18, 2011
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