Michael A Griffin, OD

Michael A Griffin, OD
Dothan Optometric Clinic 200 Medical Care Way DOTHAN, AL 36303
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They always take that extra step to make me feel special. I enjoyed my appointment here. They're able to answer simple questions over the phone. They only make me schedule appointments if necessary. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Anonymous
March 06, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
February 24, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 23, 2012
Would you recommend this optometrist to others?
I Already Have
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Are you going to visit this provider again?
If I need to, I'll return
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 17, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Anonymous
January 12, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 11, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 06, 2011
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