Cecilia P Williams, OD

Cecilia P Williams, OD
7241 COMMERCE ST SPRINGFIELD, VA 22150
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have reasonable prices?
Absolutely!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.208.246
April 09, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.9.155
March 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.181.9
February 16, 2013
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did your eye exam hurt at all?
Not a lot, but it wasn't entirely pain free
by dave xxx.xxx.242.36
February 01, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by K. Redditt xxx.xxx.219.220
February 01, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.0.115
January 29, 2013
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.20.163
January 16, 2013
They have a very good professional reputation. I know that I'm under the care of an expert. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I'll definitely be going back.I I've been going to Dr. Williams for about 25 years, and brought my children as well. She takes a lot of time to make sure I'm confident of my answers when taking the eye tests, and is very personable and friendly. I definitely recommend her!
by Jill xxx.xxx.48.85
January 14, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.171.36
December 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by dar xxx.xxx.163.6
November 20, 2012
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