David S Blum, OD

David S Blum, OD
8635 PHILADELPHIA RD ROSEDALE, MD 21237
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.152.58
May 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.229.57
April 12, 2012
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
February 27, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Would you recommend this optometrist to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 25, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
Was this provider's office too loud?
No, it wasn't too loud
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 18, 2012
I was very impressed by how knowledgeable they were about every type of contact. They were able to answer all my questions. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
January 03, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a staff that's very knowledgeable and qualified. They never left me for an extended period of time and I never felt ignored. It is so refreshing to see a provider that you can tell truly cares about their clients. The staff strives to maintain a professional appearance and, to me, went above and beyond customer service.
by Anonymous
December 17, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too cold?
No, it was fine
by Anonymous
November 29, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
by Anonymous
October 27, 2011
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